All orders are processed within 2 to 6 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
We offer USD 10 flat rate shipping within Japan, or free shipping for any order above USD 75.
We offer international shipping to most countries for a flat rate of USD 30, and a free international shipping on orders above USD 100.
Your shipping method and delivery time are decided at our discretion based on the best shipping method available to us at the time. We exclusively use Japan Post as our carrier and air shipment whenever possible. Normally it takes between 3 days to 2 weeks for a package to arrive depending on the destination.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. End of the World Official Shop & Merch is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us. Depending on the shipment method, tracking is not always available.
If you haven’t received your order within 7 days to 2 weeks of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
If you have any further questions, please don't hesitate to contact us at email@example.com.